Refund Policy

Club Powersports Cancellation and Rescheduling Policy

Cancellation Policy

  • Day of Reservation or Day Before Reservation: No refund.
  • 2 Days Before Reservation: 80% cancellation fee (20% refund).
  • 3 to 6 Days Before Reservation: 40% cancellation fee (60% refund).
  • 1 to 4 Weeks Before Reservation: 20% cancellation fee (80% refund).
  • 1 to 3 Months Before Reservation: 10% cancellation fee (90% refund).
  • More than 3 Months Before Reservation: 5% cancellation fee (95% refund).

Rescheduling Policy

  • Free Rescheduling: Reschedule for free up to 2 days before your reservation.
  • Rescheduling within 48 Hours: A 15% rescheduling fee applies if you reschedule within 48 hours of your reservation.

Important Notes:

  • Rescheduling is not the same as canceling.
  • To reschedule, please call us to finalize the changes at least 2 days before your original reservation date to avoid any fees.
  • If you need to reschedule within 48 hours, a 15% fee will be added to your total reservation cost.

We strive to accommodate your plans and ensure your experience with Club Powersports is smooth and enjoyable. Please contact us at (385) 832-8967 or via email at info@clubpowersports.com for any further assistance.

 

Club Powersports Fuel Policy

Fuel Return Requirements

  • Full Tank Of Fuel: If you take the machine with a full tank, you must return it with a full tank.
  • Low or Nearly Empty Tank Of Fuel: If you take the machine with a low or nearly empty tank, you may return it in the same condition.

Fuel Type

Correct Fuel: Ensure you use the correct type of fuel. Please ask the shop manager during the checkout process.

Important Note: Failure to adhere to the fuel policy may result in a fuel fee or damage fee, which will be deducted from your damage security deposit.

We strive to accommodate your plans and ensure your experience with Club Powersports is smooth and enjoyable. Please contact us at (385) 832-8967 or via email at info@clubpowersports.com for any further assistance.

 

Club Powersports Damage Policy

Damage Security Deposit

Deposit Requirement: All rentals require a damage security deposit, determined by the shop manager. This deposit must be paid before you can take possession of the machine.

Liability Waiver

Waiver Agreement: All rentals require a signed liability waiver agreement, provided by the shop manager. Each driver must read, understand, agree to, and sign their own liability waiver to ensure responsibility for the machine.

Damages and Late Returns

  • Damage Costs: If the machine is returned late or with damages, the repair costs will be deducted from the security deposit. If damages exceed the deposit, you will be invoiced for the remaining balance.
  • Cost Determination: The shop manager will determine the cost of all damages, including parts and labor. If you disagree with this assessment, for a $100 fee, Club Powersports can review the situation and attempt to ensure a fair resolution for both parties.

We strive to accommodate your plans and ensure your experience with Club Powersports is smooth and enjoyable. Please contact us at (385) 832-8967 or via email at info@clubpowersports.com for any further assistance.

 

 

 

Need help?

 

 

Contact us at info@clubpowersports.com for questions related to refunds and returns.

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